Buying food in a store despite a long queue and driving under the heat of the sun is no joke that is why food delivery orders earn popularity.
During this pandemic, delivery riders are very helpful and considered as front liners because they take the risk of going outside just to deliver the food you want and also earn for themselves.
Since the quarantine began, food delivery has been very in demand. It is a good choice indeed because you don’t need to go outside just to buy food. Much safer, less hassle.
However, it’s sad to say that there are so many netizens who prank our delivery riders. They will book orders and once they were on their way to deliver, the customer will immediately cancel the order.
Good news to our delivery riders because Alfredo Garbin, AKO Bicol Party-list Representative proposed Food and Grocery Delivery Services Safety Act (House Bill 6958) which aims to protect our delivery riders from customers who will cancel their orders at the last-minute even if the delivery man already paid for what they need.
According to House Bill 6958, six years of jail time will be the punishment of the person who will attempt to do it. Violators will need to pay for a fine of Php 100,000 plus the amount of the order and service charge.
In addition, those who humiliate and shame delivery riders will face up to six months of imprisonment or prision correccional.
Canceling orders will only be allowed if it meets these conditions:
1. The customer uses a credit card and payment will still be credited to the delivery service providers
2. The customer remits or reimburses the delivery service providers
3. The delivery of the order was late for at least one hour.
This bill should serve as a warning to those people who used to do this on our delivery riders. Let’s all wait until it becomes law because our Congress is serious about the situation.