Update Contact Information for Employer and Individual Member

Keeping SSS contact information is very important to ensure that you will receive SSS issued Payment Reference Number (PRN) on time. SSS PRN is needed when paying your loans. Do note that unpaid SSS loans will accumulate penalties and they will be added to your principal loan amount and interest. So it will be better if you pay your loans on time regularly to avoid penalties and interest. If you want to know how to update contact information for employer and individual member, this might help you.

Guide on How to Update Contact Information for Employer and Individual Member

There are two ways to update the contact information of an SSS member. First is via SSS Mobile App and then the second is via My.SSS Account.

Via My.SSS Account through SSS Website

  • Visit the SSS website and click the box beside “I’m not a robot” then click “Submit”
  • Click “Member Portal” then provide your User ID and Password. Click the box beside “I’m not a robot” then click “Submit”
  • Choose the “Member Info” tab then click “Update Contact Info” from the sub-menu
  • Choose the information you want to update such as:
    • Mailing Address
    • Foreign Address
    • Telephone Number
    • Mobile Number
    • Email Address
  • Afterward, click the box and type in your new information then click “Next”
  • Review the details, then click “Submit”
  • You will receive an email about the Transaction Number, date, and time of your update, and a PDF copy of your Online Data Change Request Form (SS Form E-4)

Via Mobile App

  • Download and Install SSS Mobile App to your phone
  • Afterward, log in using your My.SSS User ID and Password
  • Once you’re logged in, click “My Information”
  • Choose “Update Information” and “Contact Details”
  • Update your contact information such as:
    • Landline Number
    • Mobile Number
    • Email
  • Make sure to check the information you provided
  • Click “Submit”

As a final point, keeping your SSS Contact Information updated will save you time and effort. It will also avoid problems and delays. So if you have plenty of time, make sure to update your SSS Contact Information.

Guide on How to Use TEXT-SSS
SSS Loan Condonation Online Application